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NEW QUESTION # 33
Which of the following is BEST suited for evaluating the performance of processes?
Answer: C
Explanation:
Key goal indicators (KGIs) are best suited for evaluating the performance of processes. KGIs measure the outcome of processes and indicate whether the objectives are being met, providing a clear picture of performance.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, MEA01 (Managed Performance and Conformance Monitoring):This objective highlights the use of key goal indicators to measure and monitor the performance of governance and management processes.
* COBIT 2019 Implementation Guide, Chapter 5:This chapter discusses the importance of using KGIs to evaluate process performance and ensure alignment with enterprise goals.
By focusing on KGIs, enterprises can effectively monitor and evaluate the success of their processes in achieving desired outcomes, leading to continuous improvement and better alignment with business objectives.
NEW QUESTION # 34
What is the FINAL step in governance system design?
Answer: A
Explanation:
The final step in governance system design is to reconcile inherent priority conflicts. This ensures that all conflicting priorities among stakeholders are addressed and resolved to create a cohesive and aligned governance system.
The reconciliation of inherent priority conflicts is a critical final step to ensure that the designed governance system can effectively meet the needs and expectations of all stakeholders. This involves negotiating and balancing different priorities to ensure that the governance objectives are achievable and aligned with the enterprise's strategic goals.
COBIT 2019 Framework References:
* COBIT 2019 Design Guide, Chapter 5:Emphasizes the importance of addressing and reconciling priority conflicts to finalize the governance system design.
* COBIT 2019 Implementation Guide, Chapter 7:Discusses the necessity of resolving conflicts and aligning objectives as part of the final steps in the governance system design process.
By reconciling priority conflicts, the enterprise ensures that the governance system is practical, balanced, and capable of delivering the desired outcomes.
NEW QUESTION # 35
Which of the following would a COBIT implementation expert consider as a COBIT design factor in tailoring enterprise strategy?
Answer: C
Explanation:
In the context of COBIT 2019, design factors are essential for tailoring the governance system to the specific needs of an enterprise. These factors help shape the governance system to ensure it aligns with the enterprise's strategy, goals, and environment. When considering how to tailor the governance system to an enterprise strategy, a COBIT implementation expert would look at several design factors, one of which iscost leadership
.
Detailed Explanation with References:
* Cost Leadership (Option A): Cost leadership is a strategic objective where an organization aims to become the lowest-cost producer in its industry. This strategy can be a significant design factor in tailoring a governance system, as it impacts decisions on IT investments, process efficiencies, and cost management. In COBIT 2019, aligning IT governance with a cost leadership strategy involves ensuring that IT initiatives support cost reduction and operational efficiency, thereby enabling the organization to achieve competitive pricing.
* Risk Optimization (Option B): While risk optimization is an essential component of IT governance, it is more related to managing and balancing risk rather than a design factor specifically tailored to enterprise strategy.
* Business Transformation (Option C): Business transformation refers to major changes in an organization's processes, systems, or structure. It is more of a broader business objective rather than a design factor used specifically in the context of tailoring the governance system to an enterprise strategy.
* Value Delivery (Option D): Value delivery focuses on ensuring that IT delivers value to the business. It is a core principle of IT governance but is not typically categorized as a design factor for tailoring enterprise strategy in COBIT 2019.
Conclusion:The correct answer isA. Cost leadership. Cost leadership as a design factor directly influences how the governance system is tailored to support the enterprise strategy ofachieving the lowest cost production. This alignment ensures that the governance system supports strategic goals focused on cost efficiency and competitive pricing.
References:
* ISACA. COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution.
ISACA.
* ISACA. COBIT 2019 Framework: Governance and Management Objectives. ISACA.
NEW QUESTION # 36
Who would be identified as an external stakeholder when soliciting feedback on a business case associated with a new system upgrade to satisfy new regulations?
Answer: B
Explanation:
When soliciting feedback on a business case associated with a new system upgrade to satisfy new regulations, the current IT service vendor would be identified as an external stakeholder. External stakeholders are those outside the organization who can influence or be influenced by the outcomes of the project.
In the context of COBIT 2019, external stakeholders are those who are not part of the enterprise but have a vested interest in the success of IT initiatives. The current IT service vendor plays a critical role in providing feedback on the feasibility, implementation challenges, and potential impact of the new system upgrade.
COBIT 2019 Framework References:
* COBIT 2019 Implementation Guide, Chapter 7:Highlights the importance of engaging external stakeholders, including vendors, to gain valuable insights and feedback.
* COBIT 2019 Framework: Governance and Management Objectives:Emphasizes the need for stakeholder engagement, including both internal and external parties, to ensure comprehensive feedback and alignment with requirements.
Engaging the current IT service vendor as an external stakeholder ensures that all relevant perspectives are considered, enhancing the quality and feasibility of the business case.
NEW QUESTION # 37
Which of the following is a KEY consideration when determining the initial scope of a governance system?
Answer: B
Explanation:
When determining the initial scope of a governance system, one of the key considerations is thecurrent I& T-related issues of the enterprise. Understanding and addressing these issues ensures that the governance system is relevant and focused on the areas that need the most attention and improvement. This approach aligns with the practical and contextual nature of COBIT 2019, which emphasizes tailoring governance solutions to the specific needs and circumstances of the enterprise.
Detailed Explanation with References:
* Current I&T-Related Issues (Option D):
* COBIT 2019 stresses the importance of understanding the specific issues and challenges an enterprise is facing in its current I&T environment. These issues could include inefficiencies, security vulnerabilities, compliance gaps, misalignment with business objectives, or any other problems impacting the performance and value delivery of IT.
* Addressing these issues directly in the initial scope ensures that the governance system can provide immediate value by targeting the most critical areas. This focus helps in demonstrating early successes and building credibility for the governance initiative.
* According to the COBIT 2019 Implementation Guide, understanding current issues allows the organization to prioritize actions that will have the most significant impact on improving governance and management practices.
* Compliance Requirements (Option A):
* Compliance requirements are essential and need to be considered when designing a governance system, but they are part of a broader context rather than the key initial driver. They ensure that the governance system meets regulatory and legal standards but do not necessarily prioritize the most urgent internal issues.
* Size of the Enterprise (Option B):
* The size of the enterprise influences the complexity and scalability of the governance system but is not a primary consideration for the initial scope. The focus should be on specific needs and issues rather than just the size.
* Role of IT within the Enterprise (Option C):
* The strategic role of IT is crucial for determining the overall governance approach, but it is more about aligning IT with business goals rather than pinpointing specific initial issues to address. It informs the design but does not drive the immediate focus of the initial scope.
Conclusion:The correct answer isD. Current I&T-related issues of the enterprise. Focusing on these issues ensures that the governance system addresses the most pressing needs and delivers tangible improvements, which is a fundamental principle in the COBIT 2019 framework.
References:
* ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
* ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
NEW QUESTION # 38
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